Bedrock Branding, LLC ("Bedrock Branding," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit www.bedrockbranding.agency, contact us, engage our services, or otherwise interact with our business.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.

Bedrock Branding is a fractional CMO and content marketing firm based in Monroe, Washington. We serve owner-operated businesses in construction, home services, and residential real estate.

Contact: Bedrock Branding, LLC | (425) 236-1504 | www.bedrockbranding.agency

We collect information in the following categories:

• Name, business name, email address, and phone number when you contact us, request a Pre-Appraisal Audit, or sign up for our newsletter
• Business information you share during consultations or engagements (e.g., revenue range, service area, marketing history)
• Payment and billing details when you engage our services (processed by third-party payment processors; we do not store full card numbers)
• Any content, files, or credentials you provide for us to perform marketing services on your behalf

• IP address, browser type, device type, and operating system
• Pages visited, referring URLs, and time spent on our website
• Cookies and similar tracking technologies (see Section 7)

• Lead and referral information from partners with your consent (e.g., referral partners, networking contacts)
• Publicly available business information (e.g., business listings, social profiles) used for outreach research

We use the information we collect to:

• Respond to inquiries and provide the services you request
• Deliver, maintain, and improve our marketing services and deliverables
• Send transactional communications (invoices, project updates, audit results)
• Send marketing communications about our services, with your consent where required
• Comply with legal obligations and protect our legal rights
• Analyze website usage to improve user experience

If you opt in to receive text messages from Bedrock Branding (for example, by submitting a form that includes SMS consent), the following terms apply:

• You will receive messages related to your inquiry, project updates, or marketing communications you have opted into
• Message frequency varies. Message and data rates may apply
• You can opt out at any time by replying STOP to any text message. You can request help by replying HELP
• Your phone number and SMS opt-in status are not shared with third parties for their marketing purposes
• We comply with the Telephone Consumer Protection Act (TCPA) and applicable state laws governing SMS communications

We do not sell your personal information. We share information only in the following circumstances:

We share information with vendors who help us operate our business — including hosting providers, email platforms, CRM systems, payment processors, and analytics tools. These providers are contractually obligated to protect your information.

With your consent, we may share information with referral partners (e.g., complementary service providers) when coordinating services on your behalf.

We may disclose information if required by law, subpoena, or to protect our legal rights or the safety of others.

If Bedrock Branding is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Our website uses cookies and similar technologies to improve functionality and analyze traffic. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

We may use third-party analytics services (such as Google Analytics) that collect information about your use of our website. These services have their own privacy policies.

Depending on your state of residence, you may have the following rights regarding your personal information:

• The right to know what personal information we collect and how it is used
• The right to request access to or a copy of your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications at any time
• The right to opt out of the sale or sharing of personal information (we do not sell personal information)

To exercise any of these rights, contact us at the email or phone number listed in Section 12. We will respond within the timeframes required by applicable law.

If you are a Washington State resident, you have additional rights under Washington consumer protection law. The Washington My Health My Data Act may apply to certain categories of health-related information; we do not knowingly collect consumer health data through our marketing services.

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. We use commercially reasonable physical, electronic, and administrative safeguards to protect your information.

No method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this policy reflects the most recent version. Material changes will be communicated through our website or by email where appropriate.

If you have questions about this Privacy Policy or our privacy practices, contact us:

Bedrock Branding, LLC

Attn: Privacy Inquiries

Monroe, Washington

Phone: (425) 236-1504

Website: www.bedrockbranding.agency

These Terms of Service ("Terms") govern your access to and use of the Bedrock Branding website (www.bedrockbranding.agency) and the services offered by Bedrock Branding, LLC ("Bedrock Branding," "we," "us," or "our").

By accessing our website or engaging our services, you agree to these Terms. If you do not agree, do not use our website or services.

Bedrock Branding provides fractional Chief Marketing Officer (CMO) and content marketing services to owner-operated businesses in construction, home services, and residential real estate. Services include the Pre-Appraisal Audit, monthly retainer engagements (Design, Foundation, and Market Ready tiers), and related marketing deliverables.

Specific scope, pricing, and deliverables for paid engagements are governed by a separate Services Agreement signed by both parties. These Terms apply to website use and general business communications.

You must be at least 18 years old and have the authority to enter into a contract on behalf of yourself or your business to use our services.

You agree to use our website only for lawful purposes. You may not:

• Attempt to gain unauthorized access to any part of our website or systems
• Use automated tools (bots, scrapers) to collect information from our website without permission
• Upload or transmit viruses, malware, or harmful code
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with the operation of our website or other users' use of it

All content on our website — including text, graphics, logos, images, the Bedrock Branding name and tagline, brand guidelines, and methodology — is the property of Bedrock Branding, LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without our prior written permission, except for personal, non-commercial reference.

Ownership of deliverables produced under a paid engagement is governed by the applicable Services Agreement. In the absence of a signed agreement, all deliverables remain the property of Bedrock Branding until full payment is received.

Pricing for our services is set forth on our website (www.bedrockbranding.agency/services) and in any Services Agreement. The Pre-Appraisal Audit is a fixed-fee engagement. Monthly retainer services are billed in advance.

Payment terms, late fees, and refund policies are governed by the Services Agreement applicable to your engagement. Website pricing is informational and subject to change without notice prior to a signed agreement.

By providing your email address or phone number, you consent to receive communications from Bedrock Branding related to your inquiry or engagement. You may opt out of marketing communications at any time. Transactional communications (invoices, project updates) may continue as part of an active engagement.

If you opt in to SMS communications, the terms set forth in our Privacy Policy apply. Reply STOP to opt out of SMS at any time.

Our website and services may include links to or integrations with third-party platforms (such as Google, Mailchimp, GoDaddy, GoHighLevel, and others). We are not responsible for the content, privacy practices, or availability of these third-party services. Use of those services is governed by their own terms.

Our website and services are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee specific business results, lead volume, revenue increases, or rankings as a result of our services. Marketing outcomes depend on many factors outside our control, including market conditions, your operational execution, and competitive dynamics.

To the fullest extent permitted by law, Bedrock Branding, LLC and its members, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services — including lost profits, lost business, or loss of data — even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from your use of our website or services is limited to the amount you paid to Bedrock Branding in the six (6) months preceding the claim, or $500, whichever is greater.

You agree to indemnify and hold harmless Bedrock Branding, LLC and its members, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of our website or services, your violation of these Terms, or your violation of any rights of a third party.

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of our services shall be resolved in the state or federal courts located in Snohomish County, Washington, and you consent to the jurisdiction of those courts.

Before initiating formal legal action, the parties agree to attempt to resolve disputes through good-faith negotiation for at least thirty (30) days.

We reserve the right to suspend or terminate your access to our website or services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to our business, our clients, or other users.

Termination of paid engagements is governed by the applicable Services Agreement.

We may update these Terms from time to time. The "Last Updated" date at the top reflects the most recent version. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect. These Terms, together with our Privacy Policy and any applicable Services Agreement, constitute the entire agreement between you and Bedrock Branding regarding your use of our website and services.